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Our Services & Specialism

Welcome to our service supporting children and young people with complex care . We offer tailored services to meet individual requirements and foster growth. Every child is unique. We begin with a comprehensive assessment, working closely with families and professionals to design a personalised care plan. Our experienced, highly trained team delivers consistent care that evolves as the individual grows and their needs change.

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COMPLEX CARE

Specialist medical and clinical care delivered.

 

We support children with complex medical needs requiring skilled, consistent care. Our experienced team is trained to deliver safe, child-centred care while promoting comfort, stability, and quality of life.

  • Services Include:

    • Respiratory and Ventilation Support

    • Airway management including Tracheostomy

    • Enteral Feeding (PEG/JEJ/NG/NJ)

    • Medication administration and Clinical Monitoring 

    • Stoma Care and Urinary catheterisation

    • Complex diagnosis or Long term Conditions 

    • Positioning and Equipment Support

  • ​Care provided at home, in education settings, and within the community.

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SEND Support / Support in Educational Setting

Dedicated support to help children thrive in learning environments.

We provide specialist SEND support for children in mainstream, specialist, and alternative education settings. Our carers work closely with schools to ensure children are supported safely, consistently, and in line with their education and care plans.

  • Services Include but not limited to:

    • One-to-one SEND support

    • Support in schools, colleges and universities

    • Support with learning and engagement

    • Behavioural and emotional regulation

    • Clinical support within home settings

    • Liaison with schools and professionals

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Transition from Children's to Adult Services

Continuity of care during key life transitions​​

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Transitioning from children’s to adult services can be complex and overwhelming. We support young people and families through this process, ensuring care remains consistent, planned, and responsive.

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  • Services Include:

    • Structured transition planning

    • Support for increasing independence

    • Coordination with adult care services

    • Ongoing family support during transition

    • Continuity of carers and care plans

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'Dynamic' care

Dynamic care means providing flexible, responsive support that adapts to each child’s changing needs. Our approach blends both health and social care, ensuring that every child is not defined by their condition but supported as a child first. We actively incorporate play and therapeutic activities into care planning, recognising that play is essential for development, wellbeing, and emotional expression. This ensures our care is not only clinically appropriate, but also nurturing, engaging, and centred around childhood experiences

We support children and young adults with a wide range and diverse set of needs from the most complex to the delivery of tasks that allow independence at their

own level and preference.

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Palliative & End-Of-Life Care

We provide compassionate, family-centered palliative care for children with life-limiting or terminal illnesses, offering physical comfort, emotional support, and respect for family preferences during this sensitive time.

  • Services Include:

    • Pain management and symptom control guided by their clinical team

    • Providing emotional and spiritual support to both the child and family

    • Coordinating with hospice or other healthcare professionals

    • Bereavement support for families during and after care

  •  Families requiring end-of-life care for their children in a supportive, home-based environment.​

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Package Support

At MAM Care, we provide specialist, flexible care packages to meet a wide range of needs — whether it’s short-term support, long-term planning, or urgent/emergency cover. Our goal is to ensure individuals receive safe, consistent, and high-quality care, whenever they need it.

The Services We Offer

  • Emergency Cover: Supporting existing providers to maintain continuity and prevent gaps in care.

  • PHB Support: Ensuring Personal Health Budgets run smoothly and do not fail, providing families with reassurance.

  • Hospital Discharge Support: Helping individuals return home safely and quickly after hospital stays.

  • Short-Term Packages: Providing support during unexpected illnesses, transitions, or breaks in care.

  • Long-Term Packages: Designing and delivering fully tailored care packages that meet the individual’s complex needs, ensuring stability, consistency, and quality of life.

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Training &
Clinical Oversight

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At MAM Care, we believe that high-quality care depends on high-quality, hands-on training. We do not rely solely on online modules or classroom-based learning. Instead, our training combines theory, practical skill development, and real-life competency assessment, ensuring carers are fully prepared to support each child safely and confidently.

All training is supported by child-specific competency booklets, designed individually for each child and aligned with NICE guidance and local clinical policies. This ensures care is not only consistent, but delivered to recognised professional standards and tailored to the child’s unique needs.

Our training is delivered by a multidisciplinary team with extensive clinical and care backgrounds, including registered nurses and physiotherapists. We are committed to continuous professional development, with trainers regularly updating their knowledge and skills to reflect best practice and evolving guidance.

This approach ensures our carers are trained by professionals who are highly skilled in real-life care delivery — not just on paper. As a result, families can feel confident that care is safe, practical, and delivered by a team with both clinical expertise and hands-on experience.

MAM Care Services LTD

Company registration No:15092364

ICO registration: ZB587148

© Copyright. All rights reserved. 

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